Privacy

Respecting your privacy
Bouquet de Chocolat is committed to protecting your privacy and personal information.

How we use the information we collect
Personal information provided by you (the consumer) is used only by Bouquet de Chocolat. We may collect information such as Name, Address, Phone Number, Email Address and Credit Card Details. The information collected is used to maximise the effectiveness of our services, and increase the speed of transactions. Bouquet de Chocolat may from time to time use your personal or corporate information to send you direct marketing material by email or post. We will not use or disclose any information about you to any third parties without your consent, unless required by law.

By ordering online and confirming your acceptance of our terms and conditions, you declare that you are the person named on the credit card and have permission to use it. If we believe an order is fraudulent, we may release your details to the appropriate authorities.

Bouquet de Chocolat and its affiliates recognise the trust you place in us when you give us personal information. In order to deliver the service you have requested we may sometimes share your personal information with an affiliate or with a service partner (such as our couriers or mailing houses). We will not give any of your personal information to advertisers or any other organisation.

Promotional email
If you are receiving promotional information about Bouquet de Chocolat and do not wish to receive this information any longer, you may remove your name from our mailing list either by emailing us at claudia@bouquetdechocolat.com.au and asking to be removed from our mailing list. Removal will be within 48 hours of your request.

Storage & security of your personal information
Your security is important to us. Bouquet de Chocolat will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date.
Bouquet de Chocolat uses secure server software (SSL) which is the industry’s best software available. It secures internet ecommerce transactions by encrypting your details so that the information cannot be read as it travels over the internet.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Bouquet de Chocolat. However, Bouquet de Chocolat will not be held responsible for events arising from unauthorised access to your personal information.

Alterations to policy
Bouquet de Chocolat reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.

Your consent
By submitting your information you consent to the use of that information as set out in this policy.